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Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains spoke...
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More Than Half of Restaurant Customers Now Use Loyalty Programs
Restaurants’ efforts to drive loyalty adoption are working, with most consumers now engaged. By the Numbers Research from PYMNTS’ March study, “Connected Dining: Consumers Like the Taste of Discount...
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Gen Z-ers 150% More Likely Than Millennials to Leave Negative Restaurant Reviews
Younger consumers tend to be especially harsh on restaurants, PYMNTS research reveals, and given that they are also frequent reviewers, eateries must work hard to get in Gen Z’s good graces. By the...
View ArticleChipotle CTO: AI Could Transform Everything From Food Prep to Dishwashing
At Chipotle Mexican Grill, automation is slowly taking over kitchens as part of the fast-casual giant’s efforts to boost back-of-house efficiency and mitigate labor challenges. Most recently, the brand...
View ArticleDomino’s Takes Top Spot in Provider Ranking of Mobile Order-Ahead Apps
In the ever-evolving landscape of digital dining experiences, restaurants are ramping up their investments to capture the hearts and wallets of tech-savvy consumers. In the latest edition of the PYMNTS...
View ArticleChipotle and McDonald’s to Raise Prices in California After Minimum Wage Hike
Chipotle Mexican Grill and McDonald’s plan to increase menu prices in California next year. The decision is a response to the state’s forthcoming minimum wage hike for fast-food workers, which will see...
View ArticlePapa John’s Pizza Rises to the Top in Latest Mobile Order-Ahead App Ranking
Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in the latest PYMNTS Provider Ranking of Mobile Order-Ahead...
View ArticlePapa John’s Pizza Still Tops Provider Ranking of Mobile Order-Ahead Apps
The new year brings movers, shakers and newcomers to this ranking, as competition is sizzling in the mobile order-ahead realm. This edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps sees...
View ArticleChipotle Taps Targeted Upselling as Restaurants Compete to Personalize the...
Chipotle Mexican Grill is targeting its messaging based on digital data from its loyalty members, as across the restaurant industry, leading players are competing to offer the most personalized...
View ArticleDomino’s Trails Papa John’s in Provider Ranking of Mobile Order-Ahead Apps
Valentine’s Day is coming up, and if the way to your loved one’s heart is through their stomach, PYMNTS is here to help. Each month, the Provider Ranking of Mobile Order-Ahead Apps determines the most...
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